Privacy Policy

Who We Are

Trimstead Hardware is operated by DAWNRIDGE 46 TRADING LLC. This policy describes how we handle personal information when you visit trimsteadhardware.com, place an order, or contact us.

Information We Collect

When you place an order, we collect information needed to complete it, such as your name, email address, shipping and billing addresses, order details, and any phone number you provide. When you contact us, we collect the information you share with us so we can respond.

When you browse the store, the store and its service providers may receive technical information such as your IP address, browser type, device information, and pages viewed. Payments are handled through the payment provider you select at checkout.

How We Use Information

We use personal information to operate the store, process payments and orders, deliver shipments, send order and tracking updates, handle returns and exchanges, and answer customer inquiries. We also use relevant information to help prevent fraud, resolve disputes, and meet legal and recordkeeping obligations.

When We Share Information

We share information needed to provide the store’s services with Shopify, payment providers, shipping carriers, and other service providers. For example, a shipping carrier needs your delivery address to deliver your order. We may also disclose information when required by law or when necessary to address fraud or protect legal rights.

Cookies and Similar Technologies

Cookies and similar technologies help the store function, for example by keeping items in your cart and remembering certain preferences. Where optional analytics or advertising tools are enabled, those tools may also use cookies or similar technologies.

You can manage cookies through your browser and use any privacy controls provided on the store. Blocking some cookies may affect features such as the cart or checkout.

Retention and Privacy Requests

We keep personal information for as long as needed for the purposes described above, including order support, accounting, dispute resolution, and legal obligations.

Depending on where you live, you may have rights to access, correct, or delete certain personal information, or to limit certain uses of it. To make a request, email support@trimsteadhardware.com. We may ask for information needed to verify your request before responding.

Contact Us

For privacy questions, email support@trimsteadhardware.com or write to Trimstead Hardware, 788 Oakwood Drive, Lebanon Junction, KY 40150, United States.