Shipping Policy

Shipping Origin and Delivery Area

Trimstead Hardware ships orders from the United States. We deliver to eligible U.S. addresses. To check whether we can deliver to your address, enter it at checkout. We do not offer international shipping.

Free Standard Shipping

Standard shipping is free for all orders to eligible U.S. addresses. There is no minimum purchase required.

Processing and Delivery Estimates

• Order processing: 1–3 business days before dispatch.

• Transit time: 3–5 business days after dispatch.

• Estimated total delivery time: 4–8 business days from the date you place your order.

Business days are Monday through Friday, excluding public holidays. Delivery times are estimates and may be affected by carrier delays, weather, or holidays.

Tracking Your Order

After your order ships, we send an email with tracking information. Tracking may take time to update after the carrier receives the package.

If you have not received a shipping email, check your spam or junk folder. You can also email support@trimsteadhardware.com with your order number for help.

Address Changes and Delivery Issues

Check your delivery address before placing your order. If it needs to be corrected, contact us as soon as possible so we can check whether the change can be made before dispatch.

If your shipment is delayed or tracking shows delivery but you cannot locate the package, email support@trimsteadhardware.com with your order number. If your order arrives damaged or contains the wrong item, contact us for help under our Return and Refund Policy.