Terms of service
Terms of Service
About These Terms
These terms apply when you use trimsteadhardware.com or buy from Trimstead Hardware. The store is operated by DAWNRIDGE 46 TRADING LLC.
Product Information
We describe products and show their specifications on the product page. Before ordering hardware, check the listed measurements, installation method, and compatibility with the surface or fixture you plan to use. If you need help choosing an item, contact us before placing your order.
Colors and finishes may appear slightly different depending on your screen and lighting. If the item you receive differs from what you ordered, contact us under our Return and Refund Policy.
Prices and Payment
Prices are shown in U.S. dollars. Review your items, quantities, delivery address, and order total before submitting your order. Use a payment method you are authorized to use.
If we cannot fulfill an item in your order, we will let you know and refund any payment collected for that item.
Order Changes
If you need to correct an address or change or cancel an order, email support@trimsteadhardware.com as soon as possible. We’ll let you know whether the change can still be made. If the order has already shipped, our Return and Refund Policy explains how to request a return.
Shipping and Returns
Our Shipping Policy explains delivery coverage, shipping charges, estimated timing, and tracking. Our Return and Refund Policy explains the 30-day return and exchange window, return shipping, and refund timing.
Use of the Store
You may use the store for lawful purposes. Do not submit fraudulent orders, use another person’s payment details without authorization, or interfere with the operation or security of the store.
Nothing in these terms limits consumer rights that cannot be waived under applicable law. If you have questions about these terms or an order, contact support@trimsteadhardware.com.